Cookie Policy

We use cookies on our desktop and mobile websites to enhance security and ensure that you have the best shopping experience possible. We do not store personally identifiable information, and the cookies we use do not harm your computer.

What is a Cookie?

A cookie is a small text file which contains a unique identification number that identifies your browser to our computer each time you visit our website. For example, cookies allow our website to recognize your browser as a previous visitor, and thus save any preferences that may have been set while you were previously browsing our website. A cookie can tell us which pages were visited and how often. We use this information in an effort to improve our website’s usefulness to you—primarily for technical reasons, such as providing seamless navigation. Our cookies can also store information you have placed in a “shopping cart.”

How to Control and Delete Cookies

Some users may like more individual control over their website visits and can adjust their settings if they like. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Please note some of these changes may affect your experience on other websites.

Third-Party Service Providers

Our third-party service providers, including analytics and ad management providers, use third-party cookies, web beacons, or other digital markers to help us to maintain and improve our websites and electronic communications. These providers may include:

Google / Google Analytics (Optional)

Cookies are used to provide Google Map identifiers and collect anonymous information about how visitors use our site. We use this information to constantly improve the site. An example of what is collected is the number of visitors on the site, and what pages visitors arrive at, or from.

For more information on Google’s cookie usage, see this site:

Google provides information on how to opt-out of Google Analytics cookies here:
Cookie Types: __utma*, __utmc*, __utmz*, _ga, _gat, others as defined from time to time by Google:

See this page for more information: (Required)

Cookies are used to collect certain generic demographic analytics as well as track user sessions for users that have an account. We use this information in improve the user experience, and maintain security. (Optional)

This third-party cookie is optional unless you visit the “Ferries” page of our website. This is automatically loaded with the search form in order to track the sale as originating from our affiliate code as well maintaining the search information throughout the process for improved user experience.

Who Can I Contact if I Have Questions About Cookies?

Should you have any questions or concerns about our cookie policy or our privacy practices, please contact Trains Europe by email at; or by telephone at 0871 700 7722. All submissions should be directed to the attention of the Data Protection Officer. Please see our Privacy Policy for more information on our privacy practices.

By using our desktop and mobile websites, you agree to the use of cookies and other technologies as set out in this policy.

Last Updated: 23AUG2018